Automation · Data · Analytics · AI for UAE small and mid-sized businesses
Kopeng gets your data captured and stored properly, then automates the repetitive manual work around it, one useful problem at a time.
Garages, clinics, contractors, trading companies, cleaning firms. Information lives in chat threads, spreadsheets, paper and people's heads. The same things get typed twice, chased by hand and forgotten, and the owner can't see what is really happening.
We don't sell a fixed product. We start by fixing how your data is captured and stored, then automate the manual work that sits on top of it, and expand from there.
How we work →What we solve
Every use case starts the same way: capture the data properly, then remove the manual work around it. Pick one to see it, or tell us about yours.
Every enquiry lands in one list with its source, service and owner. Nothing lives only in a chat thread.
Follow-ups come due on their own. Late ones go to the top, so nobody has to remember.
The whole book in one glance: what's late, what's stuck, who owns what.
Every enquiry from WhatsApp, calls or walk-ins lands in one list, gets an owner and a next step, and stays visible to the manager until it's won or closed.
See it in detail →Bays, yard and arrivals on one plan. Drag a vehicle when it moves; no more walking the floor to find it.
Every job moves through the same steps. At any moment one named person holds it, so nothing waits on nobody.
Measured from what staff already record. The owner sees whether it's parts, approvals or collections that hold vehicles up.
For garages, detailing studios, body shops, tyre centres and fleet yards. Every vehicle from booking to handover: where it is, what stage it's at, who has the next step, and when it was promised back.
Run a workshop? Tell us → (opens WhatsApp in a new tab)Every technician's day on one line: agreed windows, who is on site, and which customer is waiting to hear.
A person reads the request and sets urgency. Booking checks the trade and the technician's day, and warns before a clash.
The visit, the access notes and the last job at that address, on the technician's phone. Arrival and finish are recorded in one tap.
For AC, plumbing, electrical, pest control and cleaning companies. Every request from the first message to the last visit: assessed, booked into an agreed window, and visible to the office while the technician is out.
Run a service team? Tell us → (opens WhatsApp in a new tab)Lines, quantities and terms, in versions. Once a version is shared it's locked, so everyone knows exactly what the customer agreed to.
Every job sits in exactly one stage, with one person owning the next step, until the last dirham is received.
Money in every stage: quoted, accepted but not invoiced, invoiced but unpaid. Payments counted on the day they arrive.
For contractors, AC and electrical firms, cleaning companies and workshops. Quote, work and invoice kept as one job, so nothing is billed twice, forgotten or left unpaid without someone chasing it.
See it in detail →What needs someone right now, across enquiries, jobs and visits. Each tile opens the list behind it.
Measured across a date range, with the rule for each number written next to it. Now and over time are never mixed.
Built on the same records as the reports. A rule only runs on data that's already captured properly.
The owner's view across every part of the business, counted from what staff already record. Then the repetitive work around it (reminders, customer updates, weekly summaries) runs on its own.
See it in detail →If work in your business is stuck in WhatsApp threads, spreadsheets or someone's head, tell us about it. If it's a fit, we scope it with you and build it on the same foundation.
Describe your problem on WhatsApp (opens WhatsApp in a new tab)Where it could start
Every vehicle in the bay, its status, what's on order, customer kept informed.
Automated reminders, fewer no-shows, follow-ups that happen on time.
From enquiry to quote to invoice, with photos and notes from site.
Spreadsheets replaced by one live view of orders, stock and margin.
Already using software you like? We connect to it or fill the gap next to it. Nothing has to be thrown away.
All industries →A 20-minute conversation about your business. No pitch deck.